Empowering Employees through Modernized Self-Service
Providing employees with a modern and intuitive technology experience is more than a nice-to-have strategy at the law firm of Ropes & Gray. They understand that having outdated or unwieldy technology can impact their ability to recruit and retain top talent.
Ropes & Gray was using PeopleSoft HCM as well as a third-party tool for it's open enrollment process, making it cumbersome and difficult. InFlight was able to help them make the enrollment process much more streamlined without changing their existing PeopleSoft system.
In this case study, we share how Ropes & Gray:
- Moved their benefits enrollment into a single system
- Implemented a Benefits Wizard to simplify enrollment
- Reduced help desk calls
Read the case study to find out how InFlight and Ropes & Gray removed the pain points from their open enrollment system.